Sunday, August 31, 2008

Taco Bell....

Taco Bell...not always our first choice for a quick meal. But today we took the stab. We don't typically go there because the little kids aren't really fond of it and for me...I know too much about some of the employees to venture in.

But we ventured today. Most people can go into a fast food establishment and eat for pretty cheap. Not us - ever. $28.20 was our bill. It was only tacos for pity's sake. So we sit and visit - while we wait for them to fix and roll and wrap our tacos...and we wait...and we wait...we waited for over a half hour. Soooo I go up and inspect why has everyone else been served, eaten and left before us?

There is this assembly line process that is fixing meals. At the end is a young man...who appears to be in his 2nd hour of employ at Taco Bell. I ask the man at the til if he can check on our food....he is very busy putting the paper 'pads' on the trays...he tells me that he told me when I paid that it would take a while as it was a big order...I tell him I understand that - but it's been a half hour - maybe he can help the young man at the end of the line. He tells me no - he has to be at the til. There is no customers in line...but he can't step the 8 steps over to check things out.

Gordy...in all his North Dakota finesse - stomps up and states - 'why in the world is our food taking so long!!!' The man at the til states to him ... I told you it would be a while as it was a big order. Gordy stomps back to the table with Ryan, Kimmie and Ben - who have now sipped down their whole big sodas...on empty stomachs and are now...fairly animated and loud.

So - I move to standing at the counter and try to engage with the man I figure is the crew leader, team manager, head chef..what ever. He finally acknowledges me and I tell him - could he check on my order???

He looks at my order...and looks at the still struggling young man - who has now - precariously set two trays of food on top of shelves and warmers...looks at him and tells him - I almost got it all done. They spend ANOTHER 4 minutes...give us 2 trays of food - most of which we ordered - some of which we don't have a clue what it is...it must be a new menu item 'Taco Bell Surprise' and I take it all back to the table...then the head chef...REFUNDS US ALL OUR MONEY...GIVE ME $28.20 CASH BACK!!!

Well Done Taco Bell...

A side note - we now have a bag of left over 'Taco Bell Surprise' in our fridge...for snack tonight while watching 'Ice Road Truckers.'

2 comments:

Unknown said...

I kind of feel a bit sick just thinking about eating at a Taco Bell that doesn't have the kitchen running in Spanish.

Taco Bell surprise isn't allowed in my house. Ever.

Anonymous said...

well guy you have taco trucks and more than 15 mexicans in your state. taco bells all we got. go easy on it